It says what it is
It greets callers in your business's name and tells them it is an automated assistant. It never pretends to be a person.
Every call you miss goes to your competitor.
Noviqa Voice answers the ones you cannot, in your business’s name.
That number is answered by Noviqa Voice right now. Call it and hear what your callers would hear.
“Hi, do you do emergency callouts at the weekend?”Answered
Answered from your own notes — hours and policiesNo guessing
Callback taken — number read back to confirmCaptured
Lead created in the CRM — with the full transcriptLogged
Your number stays yours.
Your phone rings first, exactly as it does now.
You dial a short code once to turn on conditional call forwarding. After that, anything you do not pick up goes to Noviqa Voice instead of to voicemail. You change nothing else: same number, same phone, same way of working.
You answer — the call is yours, as alwaysNothing changes
No answer — you are up a ladderVoice answers
Busy or declined — you are on another jobVoice answers
Phone off — out of hoursVoice answers
What it does on the call
It is an assistant, and it says so.
It answers from your notes
You write down your hours, services, prices, FAQs and policies. It answers from that and nothing else, so it cannot invent a price or make a promise you did not authorise.
It takes the message
Name, number, and when to call back. It reads the number back to confirm it, and callers can key it in on the keypad instead.
It hands over when asked
Set a transfer number and a caller who asks for a real person gets one.
It knows when to stop
Built-in limits on call length and on repeat callers, so your cost stays predictable.
There is nothing to train
You give it the information in plain words. No model training, no scripts to write, no phone system to replace.
“Good afternoon, you have reached Noviqa. I am an automated assistant. How can I help?”
Disclosed as an assistant, in your business’s nameAlways
You get the call back as a record.
A summary, what the caller wanted, the details collected, and the full transcript.
It can push all of it into your CRM automatically. It is already connected to the Noviqa CRM, where it creates the lead, logs the call and adds a callback task. It notifies you by email or webhook, whichever suits how you work.
18:42 — asked about weekend callouts, wants a quoteCallback due
14:08 — existing customer, asked for opening hoursAnswered
11:25 — asked for a person, transferredTransferred
Every one with its full transcriptIn the CRM
For businesses where a missed call is a lost job.
If the person who answers the phone is also the person doing the work, this is built for you.
- Plumbers
- HVAC
- Roofers
- Electricians
- Cleaners
- Salons
- Dentists
- Auto repair
- Small law offices
- Accounting offices
- Window-covering stores
It can sound like you.
Natural voices as standard, or a clone of your own.
The premium option adds an even more natural voice, including one cloned from your own, so callers hear the person they expect.
Call it. It will answer.
The fastest way to judge this is to be a caller yourself.
Live in the United States and Canada, in English. India is planned.